False Alarm Reduction Program

In order to reduce the number of responses to false alarms, the Town of Huntersville has implemented a False Alarm Reduction Program. Residents began receiving letters in April from the Huntersville False Alarm Reduction Program requesting verification of their service address as being within the Town of Huntersville, along with a registration form and an invoice for a registration fee of $10. Many of the local alarm providers have been informed of the process and are working with the town to help register their customers' alarms. The actual requirement for registration falls on the alarm system user. There is an annual renewal fee of $10. The alarm permits are valid for 12 consecutive months following the date they are registered.

Registering Your Alarm

Town ordinance requires all alarm systems to be registered with the town through the Huntersville False Alarm Reduction Program. The alarm may be registered by completing a form (by mail or online) and submitting the fee by following instructions provided on the letter that residents will be receiving. Residents with questions about this program should call 866-589-5666, Monday through Friday, from 9 a.m. to 5 p.m.

Register Online

You can register your alarm online.

Cost Recovery Fees (False Alarm Charges)

False alarms divert police from proactive crime prevention efforts. They also delay response to calls for service that may be true emergencies. In order to limit the number of false alarms in the Town of Huntersville, legislation was enacted requiring the Huntersville Police Department to track false alarms and to charge alarm users false alarm cost-recovery fees. The following fine schedule was established:

Registered alarm users are allowed two false alarm responses at no charge during a permit year. Additional charges will be assessed as follows:

  • False Alarms 1, 2: No charge for registered alarms
  • False Alarms 3, 4, 5: $50 per response
  • False Alarms 6, 7: $100 per response
  • False Alarms 8, 9: $250 per response
  • False Alarms 10+: $500 per response

If all alarm fines are not paid within 30 days of being invoiced, the alarm user will be notified in writing that police will not respond to an alarm at their premises until all fines are paid.