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It applies to both.
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In 2006, false alarms represented 13% of the call load for the Huntersville Police Department. It has averaged 12 to 15% over the last several years.
Registration fee offsets the cost of administering the program and ensures that user maintains accurate data in the system (keeps contact information up-to-date) for police response to alarm calls.
The ordinance requires enhanced call verification from the alarm company to prevent false alarms. This process requires your alarm company to make two phone calls to validate the alarm before dispatching law enforcement. The first call is to the home or business and if necessary, the second call is to an alternate number (usually a cell phone). This applies to burglar alarm calls.
Yes. Appeals can be made to the False Alarm Reduction Program at 866-589-5666.