Show All Answers

1. My home is newly built, how do I order garbage, recycling and yard waste carts?

Owners must sign up for service at:  www.WasteConnections.com/start-service.  

2. How do I get a new garbage, recycling or yard waste cart?

Contact Waste Connections 704-596-9428 or  customerservice6111@wasteconnections.com to request a replacement container

3. When is my garbage, recycle and yard waste collected?

See the Waste Connection collection schedule: https://www.wasteconnections.com/pickup-schedule/

4. My garbage, recycling and/or yard waste cart was not emptied, who do I call?

Waste Connection 704-596-9428 or customerservice6111@wasteconnections.com

5. I am a new resident, how do I order curbside carts?

Please contact Waste Connections at 704-596-9428 

6. My container is broken, how do I have it repaired?

Please contact Waste Connections at 704-596-9428 to let them know that your container is damaged. It typically takes 5-7 days following a request to repair a container.

7. How many containers should I have at my residence?

A residence should have (1) grey household garbage container, (1) blue recycling container and (1) green yard waste container. Some townhomes do not have yard waste containers since private landscapers handle the yard waste maintenance.